Privacy policy

We are committed to protecting your privacy and security. This policy explains how and why we use your personal data, to ensure you remain informed and in control of your information.

You can decide not to receive communications or change how we contact you at any time. If you wish to do so, please contact us by emailing Turtledove@rspb.org.uk, or Operation Turtle Dove, c/o RSPB, The Lodge, Sandy, Bedfordshire, SG19 2DL

How we use personal data

We collect data you provide to us when registering on our website or communicating with us. This includes personal details (name and email address) and information about your preferred category of newsletter you would like to receive from us.

We do not normally collect or store sensitive personal data (such as information relating to health, beliefs or political affiliation).

We will send information about Operation Turtle Dove, which we think you will find interesting using the email address you have provided. We will only send email communications if we have your explicit permission to do so.

When someone is visiting our website, we collect standard internet log information and details of their behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website.

Disclosing and sharing data

We never sell your details. Any information you supply to us will be used only by RSPB Images, RSPB Sales Limited (which usually trades as the RSPB Shop, a private limited company with registration number 2693778 and data controller number Z5539068) and Granite 5 Ltd with registration number 3844184 (the company hosting our website).

We may share personal data with subcontractors or suppliers who provide us with services. However, these activities will be carried out under a contract which imposes strict requirements on our supplier to keep your information confidential and secure.

How we protect data

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Storing data

We are based in the UK and we store our data within the European Union. Some organisations which provide services to us may transfer personal data outside of the EEA, but we will only allow them to do so, provided your data is adequately protected.

We will only use and store information for so long as it is required for the purposes it was collected for. How long information will be stored for depends on the information in question and what it is being used for. We continually review what information we hold and delete what is no longer required.

Your privacy rights

We want to ensure you remain in control of your personal data. Part of this is making sure you understand your legal rights, which are as follows:

  • the right to confirmation as to whether or not we have your personal data and, if we do, to obtain a copy of the personal information we hold (this is known as subject access request);
  • the right to have your data erased (though this will not apply where it is necessary for us to continue to use the data for a lawful reason);
  • the right to have inaccurate data rectified;
  • the right to object to your data being used for marketing or profiling; and
  • where technically feasible, you have the right to personal data you have provided to us which we process automatically on the basis of your consent or the performance of a contract.

If you would like a copy of the data we hold on you or if you wish to exercise any of the rights above, please write to dpofficer@rspb.org.uk.

Please keep in mind that there are exceptions to these rights and, though we will always try to respond to your satisfaction, there may be situations where we are unable to do so.

If you are not happy with our response, or you believe that your data protection or privacy rights have been infringed, you can complain to the UK Information Commissioner’s Office which regulates and enforces data protection law in the UK. Details of how to do this can be found at www.ico.org.uk.

Cookies and links to other sites

A cookie is a very small text file placed on your computer’s hard drive (by the website server) when you visit certain web pages. It is associated with the computer you use, not you personally, and it cannot deliver viruses.

Our website uses some cookies. For example, cookies are used to save you time filling in certain forms, by automatically entering some details for you (if you want to change any details which are automatically inserted, you can simply type over any text). If you disable the use of cookies in your browser, we cannot guarantee that all parts of the site will work. In the future, we may use cookies to help you personalise the site in the way that suits you best. We do not use or honour third party cookies.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Changes to this Privacy Policy

We will amend this Privacy Policy from time to time to ensure it remains up-to-date and accurately reflects how and why we use your personal data. The current version of our Privacy Policy will always be posted on our website.

This Privacy Policy was last updated on 21 May 2018.